Air Canada
Economy Class
Flugbewertung von
Kath7237
wurde 1470 mal gelesen
Airline
von
nach
Datum
Klasse
Flugnr.
Flugzeugtyp
Sitzplatz
Air Canada
Toronto
Fort lauderdale
02.2013
Economy Class
AC934
Bewertung: Am Boden
Note
Check-In
5
Long lines but the check-in assistant was efficient
Lounge
5
Not enough seating but facilities seemed clean
Boarding
1
We went 3 hours without hearing from an Air Canada employee waiting in the terminal for information. When we finally recieved some news, they cancelled our flight and the employee (Andrew) was very cruel, laughing at customers who were stranded and actually yelled at and swore at passengers asking for direction. He repetedly said they had no employees working and that Air Canada did not care about accomodating people.
Gepäck
1
Our flight never left the airport. Somehow, Air Canada still managed to lose everyone on our flight\'s bags for 3.5 hours. When we finally recieved our bags, they had been poorly handled and were wet. The customer service representative at the baggage claim site had not even been told the flight had been cancelled and had no idea where our bags were.
Pünktlichkeit
1
We received no information for the first 3 hours of being delayed. Our flight was then cancelled abruptly after 3 hours of waiting.
Bewertung: In der Luft
Note
Sitzkomfort
-
Unterhaltung
-
Sauberkeit
-
Service
-
Speisen
-
Getränke
-
Toiletten
-
Extras
-
Bewertung: Sonstiges
Note
Preis/Leistung
1
We paid $1000, never got off the ground and are in a month long process to see if they will refund us the money.