Lufthansa
Premium Class
Flugbewertung von
beadvised
wurde 3427 mal gelesen
Airline
von
nach
Datum
Klasse
Flugnr.
Flugzeugtyp
Sitzplatz
Lufthansa
Ho chi minh city
Frankfurt
04.2013
Premium Class
LH773
777
54D
Bewertung: Am Boden
Note
Check-In
1
I had to wait 45 minutes at the Star Alliance Gold counter. Service was extremely bad because of another Lufthansa Strike that had been taking place for 18 hours.
Lounge
1
I am a Star Alliance gold member and because Lufthansa would not put me on the direct flight available from SGN-FRA or on another Star Alliance member flight (which were available), I was not permitted to use the lounge.
Boarding
3
Normal on the replacement airline.
Gepäck
1
I usually get the priority baggage handling but because I was put on a non Star Alliance airline, I was not given this earned privilage.
Pünktlichkeit
1
Left late, took off late, and landed late.
Bewertung: In der Luft
Note
Sitzkomfort
1
I went from a paid for premium seat class in a window seat to a middle seat in the cheap ecomony seats. Lufthansa did not honor my paid seat class when they changed my flights/airline.
Unterhaltung
5
Acceptable
Sauberkeit
5
Acceptable
Service
1
The food service was terrible. Food was cold and after eating, trays stayed at the seats for over 2.5 hours.
Speisen
1
Food was served cold and ran out of selection by the time they reached the back of the airplane where I was put.
Getränke
1
limited and no alcohol
Toiletten
5
Adequate
Extras
1
none - and no snacks for the long haul flight in between meals.
Bewertung: Sonstiges
Note
Preis/Leistung
5
I did not get what I paid for as far as seat and location in the aircraft.