Airline Bewertung
Transavia
Economy Class Flug 
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Never again
- Economy Class
Transavia
Economy Class
Flugbewertung von
Tania
wurde 1598 mal gelesen
| Airline |
von |
nach |
Datum |
Klasse |
Flugnr. |
Flugzeugtyp |
Sitzplatz |
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Transavia
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Amsterdam
|
Pisa
|
08.2012 |
Economy Class
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HV5424 |
Boeing
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E10 |
Bewertung: Am Boden
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Note |
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| Check-In |
1 |
Due to very misleading information on the ticket, I thought I can take with me 2 suitcases for a total weight of 15 kg, instead of a big one of 20 kg. Not only I was forced to pay a fee (the first operator said it was 10 euros, but I actually paid 20 euros, mistakes made by customers are sanctioned, the ones made by the staff are welcome) but the first operator made a racist remark on Italians. The whole procedure lasted almost 2 hours (!!!) and, in the meanwhile, my mother, who is 60, was not allowed to seat down. Big surprise on the plane when I discovered that the other passengers have been allowed to take on the plane 2-3 suitcases. Rules on baggage are different if you are from Italy. Very sweet. |
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| Lounge |
1 |
Not enough seats for all the passengers, and during the check in procedure no seats at all! |
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| Boarding |
1 |
Boarding process is slow, staff is uneffective. |
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| Gepäck |
5 |
By sheer coincidence I saw how the luggage was put on board: I can only say that the operator could be a great hammer thrower. \r\nThe delivery was fast? Yes, but when you payed 20 euros extra it is a sad consolation. |
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| Pünktlichkeit |
1 |
One hour of delay in our trip to Amsterdam, \'only\' 10 minutes on the way back. |
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Bewertung: In der Luft
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Note |
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| Sitzkomfort |
1 |
Seats are uncomfortable and in some cases even broken. |
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| Unterhaltung |
6 |
If we can call entertainment the video on safety procedure, I must say it was quite an interesting video. |
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| Sauberkeit |
1 |
The palne was dirty, the smell coming out from the toilets was almost unbearable and it lasted the whole flight. |
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| Service |
5 |
Crew was busy trying to sell something and they did not even notice my mother was sick. They are fluent in Dutch, but someone speaks a very poor English, and, of course no Italian. |
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| Speisen |
- |
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| Getränke |
- |
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| Toiletten |
- |
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| Extras |
- |
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Bewertung: Sonstiges
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Note |
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| Preis/Leistung |
1 |
I paid 400 euros, plus the extra fee on baggage that magically went from 10 to twenty euros. Judging the service I received, definetely expensive. |
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Sicherheits-
empfinden |
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Sitzabstand, Sitzbreite, Neigungswinkel uvm. für Flüge in der First Class und Business Class.
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